Senior Network Engineer :GMS Egypt

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Job description:

-Acts as Team Lead for the administration and maintenance of our HQ's infrastructure as directed by IT Managers.
-Serves as Team Lead for the administration and maintenance of the HQ's WAN as directed by IT Managers.
-Acts as Team Lead for the administration and maintenance of the telephone system, including telephone switches.
-Oversees the creation and updating of phone and voicemail extensions and routing.
-Acts as Team Lead for the administration and maintenance of computer stations and software for company training programs and provides additional support when necessary.
-Serves as Team Lead for the administration and maintenance of the Learning Studio computer stations and provides additional support when necessary.
-Serves as a Team Lead for troubleshooting, systems backups, archiving, and disaster recovery done by more junior Innovators.
-Performs complex troubleshooting, backup, archiving, and disaster recovery.
-Assists in the design, implementation and maintenance of systems, programs, hardware and software.
-Acts as Team Lead for creating network and email accounts, setting up laptops/desktops, and updating company phone lists and email address books.
-Serves as Team Lead for the resolution of all trouble calls/emails and enters work orders into our tracking software.
-Acts as Team Lead for the administration and maintenance to Internal Systems programs such as Invisic, Saleslogix, Epicor, and ADP and operating systems used by Etensity.
-Interacts with internal clients to resolve escalated help desk issues.
-Acts as Team Lead for inventory management of software licenses, software, hardware, and other IT supplies.
-Acts as Team Lead for the purchasing of software, hardware and other IT supplies as approved by management.
-Promotes responsible usage and care of Etensity equipment.

Skills:

5-7 Years of Experience.
Knowledge of RH Linux is a must.
Fluent English.

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