Operator Account Manager:RMS

Job description:

Description        General Purpose

Senior Account Management Professional with broad business/device/service/solution area - responsible for securing win-win solution business opportunities with a strategically important operator customer, achieving operator buy-in and executing these opportunities in the market place.

Main Responsibility Areas
•        Acts as a main contact point for local operator. Builds and directs relationships with operator at various organizational levels and functional areas.
•        Develops and implements local operator account strategy and plan - aligns this with global operator account strategy and plans.
•        Understands operator’s strategies and business plans. Uses this understanding to drive the design of customized solutions that add value for the customer and client
•        Co-creates new business models with the operator, based on a thorough understanding of consumers, operator strategy and client devices, services and solutions portfolio and current and future competitive landscape.
•        Leads local operator solution sales team - develops sell-in plan, sets up technical and commercial workshops, closes commercial items, agrees on the legal framework, sets up local solutions go-to-market team (LSU solution mgr as program manager), sets joint KPIs with operators on solutions, follows through launch of an solution in the market place and initiates needed corrective actions vs. pre-agreed KPIs.
•        Maximizes operator marketing spend on selected joint solution opportunities.
•        Defines opportunities for client devices + services and operator service bundling - executes these opportunities in the market place via client distributors. Ensures win-win-win business model for operator, distributor and client.
•        Develops local operator solution game planning proposals - executes approved game planning decisions with the operator customer.
Deliverables/ KPI
        •        Solution sales funnel - # of prioritized cases passed ‘agree’ and ‘launch milestones
•        Operator marketing spend on joint solution vs.
•        Devices net sales (indirect, measured via sell through reporting)

Skills:

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