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Medical Manager – HMC



Job description:

INTRODUCTION
Global Medical Recruiting currently recruiting international Medical Staff on behalf of Hamad Medical Corporation (HMC)located in Doha Qatar.Overseas 3 year contract packages available for international candidates. You can now discover what living and working in Qatar may offer you and your family. There has never been a better time than now to consider a rewarding career move and taking the first steps to join the HMC Team in an era of an exciting expansion of services. HMC is Qatar’s premier non-profit specialist healthcare provider, currently with eight hospitals and an ambulance service. Exciting, new and rewarding career opportunities are now available at HMC as they enter an unparalleled phase of expansion with the planned opening of three new highly specialized facilities and a transitional research center, all designed to provide the safest, most effective and compassionate care to the population of Qatar. HMC is JCI accredited. If you would like to be part of the HMC team and feel your qualifications, skills and experience is a good match for this position we encourage you to contact us using the Apply button. Not suitable for you? Why not pass this position on to a friend or colleague? Note: Global Medical Recruiting will not charge you, the applicant any placement fees.

JOB SPECIFICATION
POSITION SUMMARY:
The post holder will work under the directive of the Clinical Department Chair to coordinate the operational and performance management activities of the Department in ensuring that services delivered meet accreditation and HMC standards. A core responsibility of the role is to work with the Chair and the teams in developing and implementing the department’s Clinical Service Strategy in alignment with national and local needs and priorities and the hospital medical workforce are developing under the umbrella of an academic health system. A key responsibility is to support the clinical governance/patient safety agenda by promoting and embedding a clinical governance culture. The post holder will provide and analyse trends and learning from incidents and implement action plans aimed at improving the quality of care and safety provided to patients. The post holder will develop, update, manage and monitor deliverables and KPI’s against the service implementation plans and create robust and evidence based business cases linked to service improvement. The post holder will also liaise closely with the Executive Directors and Medical Director’s office and have a multidisciplinary approach to achieving goals and objectives of the department.

PRINCIPAL ACCOUNTABILITIES:
Supporting the Chairman of Clinical Departments in aspects of the operational management. Use clinical knowledge and expertise to facilitate the development and monitoring of Key Performance indicators. Facilitate the Chairs in medical manpower planning and workforce utilization modeling in conjunction with the Medical Performance Management Framework. Develop and monitor the compliance to key performance indicators including access/waiting time, and quality standards; focusing on ‘customer care’ and continuous compliance with the relevant accreditation standards. To provide expertise, support, training and advice in compliance to Corporate and departmental Clinical Governance standards. To ensure recommendations from the Quality council are implemented. Provide advice on patient safety, clinical risk and clinical governance issues to all staff as required. To provide support in ensuring that all staff have an understanding of Corporate incident and risk management arrangements and there is adherence to those policies. Support the Clinical Leads by ensuring that performance information is collated to provide a service perspective of incident trends followed by the implementation and review of action plans to ensure change is implemented. Monitor the compliance and implementation of recommendations issued by the AMOC and risk management committee and report on progress to the Chair and the Medical Director’s office. To ensure that all recommendations arising from Clinical investigations are implemented and sustained. Assist in resolving complaints / concerns that are relayed from the Patient and Visitor Centre in line with the Corporate Policy. To assist the Clinical Department to develop a clear service vision and strategy for the Department that is closely aligned with the Hospital and Corporate objectives. To assist the Clinical Department to develop and implement an annual Departmental Service Plan in association with the Head / Chairman and key staff within the departments in alignment with the strategic objectives and vision of the hospital. To assist the Clinical Department in service improvement projects that will deliver sustained improvements in the efficiency and effectiveness of services. To assist the Clinical Department in the development, implementation and monitoring of the Departments Capital Programme. To assist the Clinical Department in preparing business cases for the procurement process for all stock and capital items in close collaboration with the ED of the hospital.

STAFF MANAGEMENT:
To assist the Clinical Department to develop integrated workforce plans (medical and non-medical) which are in line with the Departments Service Development Plan and which supports the Qatarisation Programme. To ensure that all staff has their annual appraisal and that objectives are set and personal development needs identified and reviewed in accordance with HMC HR Policy. Ensure appropriate arrangements are in place to manage sickness absence in accordance with HMC Policy. To assist the Clinical Department to develop recruitment and retention initiatives that include succession planning and manpower reviews.

COMMUNICATIONS:
Ensure effective arrangements are in place to communicate both operational and business/strategic issues to all staff. Involve staff in the planning, implementation and evaluation of service improvement initiatives. Develop amongst all staff an understanding and appreciation of the Hospital and Department targets and business objectives.

CORPORATE RESPONSIBILITIES:
Contribute to the achievement of HMC Vision, Mission and objectives. Partake in Corporate Committees and/or service improvement projects where necessary.

KEY COMPETENCIES:
Exemplary personal standards of conduct and behaviour. Initiative and ability to work with minimum supervision. Self motivated. Able to work under pressure and to tight deadlines. Ability to work with large and complex teams. Inspires others and leads by example. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Excellent written and oral communication skills with proven ability to present written information in a concise and clear format. Ability to understand, interpret and present complex data.

PROBLEM SOLVING / DECISION MAKING:
Able to facilitate change and make things happen. Ability to understand and drive service redesign. Ability to interpret corporate strategic objectives within Divisional setting. Effective negotiating and influencing skills. Good analytical and reasoning skills.

Global Medical Recruiting is one of the Middle East's leading medical staffing suppliers to a wide range of hospitals and clinics in Middle-Eastern countries such as Qatar, UAE, Saudi-Arabia, Oman etc. We have access to a large client base and thereby have access to a large number of open vacancies making it easier for you to secure your ideal job faster.
We have successfully undertaken hundreds of assignments and successfully placed medical personnel from all around the world at Middle Eastern hospitals. Our recruitment services are paid by our clients the employers and you the applicant will NEVER be asked to pay recruitment fees to us.

Global Medical Recruiting's dynamic and professional team will assist you in the following:
1. Creating a CV according to the requirements of Middle Eastern hospitals.
2. Submitting your CV to different hospitals/clinics in Middle Eastern countries of your choice.
3. Scheduling of a face to face/SKYPE/telephone interview with hospital management on request from the hospital .
4. Assist you in offer of employment and submission of documents required by hospitals.
5. Assist you with Verification / Credentialing (Clinical Staff) and all recruitment requirements.
6. Liaise with the employer regarding issuing of your entry visa into the country.
7. Booking of your flight and meet & greet at the airport.

Living and Working in Qatar:
Qatar is a land of fascinating contrasts. Endless stretches of desert flank modern towns; sleek four-wheel-drive Land Cruisers share the desert roads with lumbering camels; and sophisticated malls exist side-by-side with the traditional souks (traditional Arab open-air marketplaces).
Surrounded by clear, shallow waters on three coasts, Qatar has, as neighbors, Saudi Arabia to the west and the United Arab Emirates to the southeast. Although Qatar is one of the smallest Arab states in the Gulf region, it has a big heart, huge ambitions, and reputation for hospitality that reaches far beyond its borders. Doha has managed to transform itself into a modern city without losing its traditional heritage.
Qatar is rich in oil and gas reserves and has one of the world’s highest GDP per capita incomes. The state reinvests much of this wealth in the development of its health education sectors, acknowledging that the country’s greatest resource is its people. Qatar may be one of the safest places you will ever visit. The crime rate is extremely low and it is safe to walk out alone, even at night, or to take taxis or buses. You will find residents more than willing to offer directions if you get lost. Qataris are proud of their heritage and the country’s achievements, and will be delighted to explain their culture, traditions and history. Adding to Qatar’s cultural fabric is the large population of expatriate residents; hence there is a rich multicultural and ethnic flavor in every aspect of daily life.
Sport has played an increasingly important role in Qatar’s development, which is bolstered by the number of prestigious international events held annually in the country. The 15th Asian Games Doha 2006 was the largest multi-sport event ever hosted in the region so far. Other notable sports events that have taken place in Qatar are the 2011 AFC Asian Cup Finals, and the Qatar Ladies Tennis Open and Mens Tennis Open are annual events, as is cycling's Tour of Qatar. On December 2nd, 2012, Qatar won its bid to host the 2022 World Cup.

ABOUT THE EMPLOYER
HMC - HAMAD MEDICAL CORPORATION HMC is the largest employer in Qatar. With over 20,000 staff it is one the largest health providers in the Middle East. The organization is an integrated and growing health care delivery system that currently provides 90 -95% of acute and sub-acute care services in Qatar. It continues to grow as the population of Qatar increases. This is reflected by the volume of ambulance calls, home healthcare visits, day surgeries, emergency department visits and in-patient admissions which are all rising year-on-year. The Corporation was the first public healthcare system outside the United States to achieve Joint Commission International (JCI) accreditation for all hospitals simultaneously. JCI accreditation is based on quality and safety across all clinical and management functions. HMC is also the first hospital system in the Middle East to achieve institutional accreditation from the Accreditation Council of Graduate Medical Education - International (ACGME-I), which demonstrates excellence in the way medical graduates are trained through residency, internship and fellowship programs. HMC groups its front line care services into three groups: Tertiary Hospitals, General Hospitals and Continuing Care. The groups are based around patient pathways in order to concentrate specialist expertise. Tertiary Hospitals Group consists of 4 hospitals: 1. Hamad General Hospital (HGH) opened in 1982 and is HMC’s largest hospital, with 600 beds. Areas of specialty include: Trauma, Emergency Medicine, Pediatrics, Critical Care, Specialized Surgery, Specialized Medicine, Laboratory Medicine and Radiology. 2. Women’s Hospital was opened in 1988 to provide specialized care for women and newborn babies. The hospital currently has 330 beds. Areas of specialty include: Obstetrics, Gynecology, Neonatal Care, Emergency Care and Newborn Screening. 3. The National Center for Cancer Care and Research (NCCR) is a 60-bed hospital specializing in the delivery of advanced treatment and care for people with cancer and blood disease. Opened in 2004. Areas of specialty include: Medical Oncology, Radiotherapy, Chemotherapy, Pain Management and Specialist Laboratory Services. 4. Heart Hospital is a state-of-the-art center for the treatment of adults with heart conditions. The hospital opened in late 2011 and integrates all cardiothoracic medical and surgical facilities in one center, providing 115 beds. Areas of specialty include: Cardiology, Cardiothoracics, Non Invasive Cardiac Surgery, Cardiac Intermediate and Intensive Care and Emergency Care. General Hospitals Group (3 hospitals): 1. Opened in 2005, Al Khor Hospital provides healthcare services to the growing population in the northern region of Qatar. With 110 beds, the hospital’s Areas of specialty include: General Medicine, General Surgery, Emergency Medicine, Pediatrics and Obstetrics. 2. Al Wakra Hospital opened in 2012. This 210-bed facility (which has a flexible capacity of up to 260 beds) serves the rapidly growing towns of Al Wakra and Mesaieed to the south of Qatar. Areas of specialty include: General Medicine, General Surgery, Pediatrics and Pediatric Emergency, Obstetrics and Gynecology. 3. The Cuban Hospital, located in Dukhan in the west of the country, is a joint venture project between the State of Qatar and the Cuban Government. Formally opened in January 2012, the hospital provides 75 beds. Areas of specialty include: General Medicine, General Surgery, Emergency Medicine, Pediatrics and Obstetrics. Continuing Care Group: Rumailah Hospital is HMC’s longest serving hospital, having opened in 1957, and provides healthcare services for both acute and long-term rehabilitation patients. With 520 beds. Areas of specialty include: Adult Rehabilitation, Children’s Rehabilitation, Burns and Plastics, Dentistry, Ear Nose and Throat and Ophthalmic Surgery, Medical care for the elderly, Psychiatry and Residential Care. HMC also operates the national Ambulance Service and a home healthcare service. While HMC continues to upgrade its facilities and services, it has also embarked on an ambitious expansion program, targeting the areas of need in our community. HMC will be opening a further three hospitals and a translational research institute. All of these facilities are addressing the needs of the community as well as our own capacity challenges.

Skills:

REQUIREMENTS
EDUCATION: Masters in Healthcare/Business Management or equivalent level clinical degree. Evidence of continuous clinical management / professional development. Preferred: Healthcare Management postgraduate degree. Recognized Project
Management Qualification. Clinical qualifications
EXPERIENCE: Post graduate experience of a minimum of 5 years experience of management in acute healthcare. Detailed Knowledge of Clinical Governance standards. Preferred: Experience of change management including service redesign
techniques. 3-5 years clinical experience. Experience in undertaking clinical audits.
AGE: As per hospital policy only candidates up to the age of 49 will be considered.
COMPUTER SKILLS: Proficient IT skills with high level of competency in Microsoft office.
LANGUAGE SKILLS: Fluent in English - Oral and Written.

Job Reference: HMC - Hamad Medical Corporation
Job Category: Health Services [ View All Health Services Jobs ]
Language requirements:
  • English-very good
Employment type: Contract
Salary: Unspecified
Degree: Bachelors
Experience (year): Unspecified
Job Location: Doha, Qatar
Address: PO Box 26348
Monument Park
0105
Benefits and Other Informations: CONTRACT PACKAGE
Along with their commitment to providing the safest, most effective and compassionate care to their patients, HMC believes in providing our employees unlimited opportunities in an atmosphere of collaboration and teamwork. Employees are offered a comprehensive benefits program that meets their individual needs and those of their families, including:
3 Years Renewable Contract: Grade 113. +/- QAR 22,000 to QR 31,000 (Negotiable) Tax free Basic monthly salary.
Company provided accommodation / housing allowance. For Single Contract: Single housing provided. For Family Contract: Optional fully furnished Family housing provided OR Housing Allowances according to grade level. Grade 111 - 114: 6 500 QAR.
Subsidized healthcare for you and your family (if eligible).
From Grade 112 and above Educational support for up to 3 children (ages 5-18).
Relocation support and country orientation for overseas candidates.
Round-trip annual leave flight tickets per year to your point of hire. (family incl if family contract).
30-50 paid annual vacation days (plus approximately 12 days national holidays).
Emergency family leave.
End of Service Award (at end of contract) which is one month's salary for each year worked.
High quality training & development
The benefits outlined here are those that apply to most employees.
Post Date: 17/11/2015 / Viewed 14486 times


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